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Sauti Za Wananchi “Voice of the People”: Patient's Satisfaction on the...

Patient’s satisfaction is one indicator of healthcare quality. Few studies have examined the inpatient experiences in resource-scarce environments in sub-Saharan Africa. This paper examines patient’s...

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Quality Use of Medicines within Universal Health Coverage: Challenges and...

Medicines are a major driver of quality, safety, equity, and cost of care in low and middle-income country health systems. Universal health coverage implementers must explicitly address appropriate use...

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Engaging Frontline Health Providers in Improving the Quality of Health Care...

Quality of care can be significantly improved by engaging teams of frontline workers to identify problems and find local solutions for those problems. Based on the results achieved in Kunduz, Balkh,...

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Lean Management in the South African Public Health Sector: A Case Study

This chapter gives an account of one relatively modest but effective intervention in an orthopaedic outpatient clinic at the New Somerset Hospital (NSH) in Cape Town in 2013. This project aimed to...

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Teamwork and Patient Safety in Dynamic Domains of Healthcare: A Review of the...

This review examines current research on teamwork in highly dynamic domains of healthcare such as operating rooms, intensive care, emergency medicine, or trauma and resuscitation teams with a focus on...

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Teamwork in Healthcare: Promoting Effective Teamwork in Healthcare in Canada....

To prepare this report, an interprofessional research team conducted in-depth interviews with key informants and undertook a wide-ranging survey of peer-reviewed and grey literature on the components...

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An Intervention to Enhance Nursing Staff Teamwork and Engagement

In this study, an intervention to enhance teamwork and staff engagement was tested on a medical unit in an acute care hospital. The results showed that the intervention resulted in a significantly...

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Evaluating the Effectiveness of Health Care Teams

While it is recognised that effective health care teams are associated with quality patient care, the literature is comparatively sparse in defining the outcomes of effective teamwork. This literature...

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Medical Teamwork and Patient Safety: The Evidence-Based Relation

The science of team performance and training can help the medical community improve patient safety. This report, commissioned by the Agency for Healthcare Research and Quality (AHRQ), assesses the...

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Lean Management in the South African Public Health Sector: A Case Study

This chapter gives an account of one relatively modest but effective intervention in an orthopaedic outpatient clinic at the New Somerset Hospital (NSH) in Cape Town in 2013. This project aimed to...

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